The Uber of Roadside Assistance - InformationWeek
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The Uber of Roadside Assistance

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Kamal Natarajan, divisional CIO and VP for Allstate Roadside Services Technology stops by the InformationWeek News Desk at Interop ITX to share details about their software development strategy that won 3rd place in the InformationWeek IT Excellence Awards, DevOps category.

Allstate leveraged an agile software development methodology to reduce time-to-rescue for people that donít need a tow truck (think gas, jumping a battery, popping a lock, replacing tires) by 50%. Natarajan says they're "Uber-izing" roadside service by "training people like you and I that have a passion for helping," to respond to calls made from their Good Hands app. To learn more about how they overhauled their software development strategy and reduced time-to-help, watch the full video above.

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technicalaccademy
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technicalaccademy,
User Rank: Apprentice
6/14/2017 | 1:26:09 AM
Microsoft live chat support
Thanks for sharing this article and congrats for that person

 
[Interop ITX 2017] State Of DevOps Report
[Interop ITX 2017] State Of DevOps Report
The DevOps movement brings application development and infrastructure operations together to increase efficiency and deploy applications more quickly. But embracing DevOps means making significant cultural, organizational, and technological changes. This research report will examine how and why IT organizations are adopting DevOps methodologies, the effects on their staff and processes, and the tools they are utilizing for the best results.
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