re: Los Angeles Gives Cloud Email Another Chance
"...have developed devices that encrypt internal
organizational email before it is sent to the cloud, thus making it
impossible for cloud provider staff to access the content of the
One problem here is the vendor has the encryption key, not the client and that could pose a problem in future negotiations if not addressed in contractual T&C. Also, if it is encrypted prior to 'going to the cloud', it would have to be decrypted prior to use, so how would you be able to search across a repository of encrypted content to locate something?
"..A second and more direct approach is for the cloud provider to agree to subject its data center staff to the FBI's criminal background check requirements in a process known as adjudication..."
This fails to comprehend the manner in which 'cloud based services' are structured and offer services at a competitive (?) price. For a 'cloud' to work properly, the operator has to have the ability to remain 'agile'- to farm out less frequently accessed blocks of content to third parties and use their 'active storage' that they manage themselves for the most robust content. And in many cases, these third party providers are overseas, or subcontract to OTHERS who are overseas. Even in cases where the content remains "onshore", the whole concept of adjudicated staff goes out the window.
Micro$oft, G00gle or whomever can offer services to meet ANY CLIENT'S needs (or wants/desires) for a structure to manage their content.. as long as the client is willing to pay the cost of establishing and maintaining that relationship. But again, once the agility factor is lost, the ability to offer cost competitive services becomes problematic.
It's kind of like the sign in my barber's shop- "You can have any combination of TWO of the following choices: Good, Fast or Cheap... but choose wisely."